Privacy Policy

Last updated: February 2026

Dreams Events Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website dreamseventsgroup.co.uk or contact us about our wedding and event planning services.

1. Who We Are

Dreams Events Group provides wedding and event planning services across the UK.

If you have any questions about this policy or how we handle your data, please contact us via our website contact form.

2. What Personal Data We Collect

We may collect and process the following information:

Contact details – name, email address, phone number
Event information – wedding or event date, venue, preferences and requirements
Enquiry details – information you submit through contact or enquiry forms
Website usage data – IP address, browser type, pages visited and interaction data
Marketing preferences – where you have opted in to receive communications

We only collect personal data that is relevant and necessary.

3. How We Collect Your Data

We collect data when you:

Fill in a form on our website
Contact us by email or phone
Subscribe to updates or marketing communications
Browse our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotes
Plan and manage weddings and events
Communicate with you about your booking or enquiry
Improve our website and services
Send marketing communications (only where you have consented)
Comply with legal or regulatory obligations

5. Lawful Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

Consent – when you opt in to marketing communications
Contract – to deliver services you request or book
Legitimate interests – to operate and improve our business
Legal obligation – where required by law

6. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures to protect it from loss, misuse, unauthorised access or disclosure.

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

Website hosting and analytics providers
Email and communication platforms
Event suppliers or venues (only where relevant to your event and with your knowledge)

All third parties are required to respect your data and process it lawfully.

8. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.

Cookies may collect information such as:

Pages visited
Time spent on the site
Device and browser information

You can manage or disable cookies via your browser settings.

9. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us via our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date clearly shown.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Dreams Events Group via dreamseventsgroup.co.uk.